For hotel delivery, we will need to know the full name of the registered guest. Note this may not be the person the order is for.

This is required for the hotel to look up the reservation.  Please note we cannot delivery to the hotel room nor need to know the room number. The package will be signed for and left with the hotel Concierge/ Bell Desk/ Receiving Department and considered delivered. We will only leave a package once the intended recipient is confirmed as a registered guest.

It is often OK to deliver BEFORE the guest arrives as long as the hotel can find their reservation. Please note that most hotels will not leave in the room until the guest has arrived as room assignments are usually not known. We are not responsible for any delays on the hotels part getting the package delivered. We encourage you to contact the guest if you think they have not received the package after a time. The hotel will leave a message on their room phone, but people often ignore the message. Buttercup Baby Co. cannot refund if the guest leaves without getting the package.